Privacy Policy

Effective Date: [4/5/2024]
1. Introduction
Welcome to Dhenu Mahima. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://dhenumahima.com/, including any other media form, media channel, mobile website, or mobile application related or connected to it (collectively, the “Site”). Please read this privacy policy carefully. If you disagree with the terms of this privacy policy, please do not access the site.

2. Information We Collect
Personal Data
We may collect personally identifiable information that you voluntarily provide to us when you register on the Site, make a purchase, subscribe to a newsletter, fill out a form, or otherwise contact us. This information may include:
- Name
- Email address
- Phone number
- Billing address
- Payment information (processed securely by our payment processor)
- Any other information you choose to provide

Derivative Data
Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.

Financial Data
Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the Site. [Our payment processor stores all financial information securely, and we do not store any financial information ourselves.]

Mobile Device Data
Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access the Site from a mobile device.

3. Use of Your Information
We may use the information we collect from you in the following ways:
- To provide and manage your account
- To process your transactions
- To manage and deliver your orders, including ebooks
- To improve our website and services
- To send periodic emails, including newsletters and updates about our organization and offers
- To respond to your inquiries, support requests, or feedback
- To enforce our terms, conditions, and policies
- To comply with legal obligations and resolve disputes

4. Disclosure of Your Information
We may share information we have collected about you in certain situations:
- **By Law or to Protect Rights**: If we believe the release of information about you is necessary to respond to legal processes, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others.
- **Third-Party Service Providers**: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
- **Business Transfers**: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- **Affiliates**: We may share your information with our affiliates, in which case we will require those affiliates to honour this Privacy Policy.
- **With Your Consent**: We may disclose your personal information for any other purpose with your consent.

5. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Your Rights and Choices
Account Information
You may at any time review or change the information in your account or terminate your account by:
- Logging into your account settings and updating your account
- Contacting us using the contact information provided below

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use, and/or comply with legal requirements.

Emails and Communications
If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by:
- Noting your preferences at the time you register your account with the Site
- Logging into your account settings and updating your preferences
- Contacting us using the contact information provided below

7. Children's Privacy
Our Site is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us.

8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on our Site and updating the “Effective Date” at the top of this page.

9. Contact Us
If you have any questions or concerns about this Privacy Policy or our practices regarding your personal information, please contact us at:

Dhenu Mahima
Pushkar, Rajasthan 
Email: mahimadhenu@gmail.com
Phone:7239802505
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**Refund Policy**

Thank you for visiting our website and for your support! We strive to provide quality eBooks. Please read our refund policy carefully:

**eBooks**: All eBook sales are final. We cannot offer refunds or exchanges once the purchase is completed and the eBook is delivered. We encourage you to review the product description and any sample content before purchasing.

If you have any questions or concerns regarding your purchase, please contact us at  mahimadhenu@gmail.com.

Thank you for your understanding!

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